Juggling customer inquiries and appointment bookings solo may overwhelm you, disrupting your work-life harmony and stunting business progress. While aiming to nurture a positive online reputation through exceptional service, the high costs and complexities of hiring a permanent assistant for these tasks pose challenges. Imagine a tool that could engage customers non-stop, instantly handle inquiries, generate leads, and facilitate appointment conversions.
Meet NewOaks.Ai – automates customer inquiries and turns your website into a high-performing lead generation platform by utilizing smart chatbots for scheduling appointments.
Overview
AI chat assistants excel in providing sophisticated chatbot solutions, yet they might lack the tailored text SMS services, calendar integration for appointments, and CRM integration capabilities available through NewOaks AI.
Benefits
Transforming Customer Support:
NewOaks AI is a multi-functional tool developed to streamline customer inquiries, appointment scheduling, and lead generation procedures. NewOaks AI utilizes advanced AI technology to convert your website into a lead-generating dynamo with constant customer support accessibility. Featuring multilingual capabilities and document upload functions, this AI assistant ensures natural and pertinent responses to customer inquiries.
Integration with CRM Systems
By linking NewOaks AI with leading CRM systems like Salesforce, HubSpot, and Zoho CRM through the Bi-Directional API/Webhooks feature, users can enjoy dynamic client engagements and synchronized data updates. This integration ensures that all customer details are current and easily accessible, leading to smoother workflows and increased data accuracy.
Facebook Messenger/WhatsApp/Instagram integration to automate the social media engagement
NewOaks is coming up with a seamless integration with Facebook Messenger, WhatsApp, and Instagram to streamline social media engagement. This integration will allow businesses to automate their interactions on these popular platforms, enhancing customer relationships and boosting operational efficiency.
Improving Customer Interaction via SMS
NewOaks AI’s SMS functionality empowers organizations to engage customers through text messages. The chatbot promptly handles questions, initiates discussions to pinpoint valuable leads, and streamlines the process of booking appointments, all contributing to enhanced customer engagement.
Supporting Chatbot Service Providers
NewOaks AI provides a complete solution for entrepreneurs aiming to set up their AI chatbot agency. The software includes tools for creating numerous chatbots, enabling team collaboration, and managing workspaces effectively. Users can also customize domain names to showcase AI services under their own brand, enhancing client confidence and brand image.
Core Features
Conversational Appointment Booking
NewOaks has been enhanced to make it easier for clients to book appointments using website chat widgets and SMS. This dual-platform functionality guarantees a seamless and high-quality experience for clients, regardless of their preferred method of communication.
Free Text SMS Chatbot
Imagine having NewOaks AI by your side, offering cost-free SMS chat support and booking services while customizing client engagement to fit your data. What’s more, it takes the lead in following up to ensure every client interaction reaches a satisfying conclusion.
Talking Card: AI Coplilot Digital Business Card
NewOaks has introduced a new feature called the Talking Card. This innovative feature, known as the AI Copilot Digital Business Card, consolidates all customer touchpoints into a single platform. Additionally, it incorporates a chat bubble for seamless communication.
Live Chat on mobile
Optimize your customer engagement and drive more leads with NewOaks AI’s Live Chat. This feature empowers you to interact with potential customers instantly, ensuring every opportunity is maximized. With our constant availability, you can chat with clients wherever you are, delivering uninterrupted support and elevating the customer journey.
Bi-Directional API/Webhooks
Great update! NewOaks AI has been enhanced to specialize in bi-directional integration with Customer Relationship Management (CRM) systems using webhooks/API. This means the AI can now efficiently exchange data with external CRMs, providing a more interactive experience for clients and ensuring smooth data synchronization.
Pricing
Flexible pricing structures for websites of diverse scales Regardless of whether you are starting out or running a sizable business, we have a plan that aligns with your needs.
Inclusions Across All Plans:
24/7 AI support
Seamless human takeover
Easy multi-source training
Lead generation
Branding customization
Integrated with OpenAI
Conclusion
To sum up, NewOaks AI offers a versatile and efficient chatbot building platform that caters to a diverse range of businesses, from e-commerce stores to real estate agencies. With features like Custom ChatGPT and Claude for personalized interactions in multiple languages, NewOaks AI ensures seamless communication and lead capture across web and SMS channels.
Anurag Choudhari is the co-founder of Geekenized Technologies LLP, a web development & digital marketing agency that helps various SMBs & SMEs in developing & maintaining their online presence.
